About Me

Most recently, I was a design leader at Capital One. I led a team of 13 talented, thoughtful designers who dedicated their days to helping customers understand, spend, and manage their money.

I enjoy figuring things out, raising the bar, and finding ways to create a more accessible and beautiful world.

Recent Inspiration

Experience

Capital One

Director of Design, Payments and Spending | February 2023 – May 2024

  • Led and coached team of 13 talented, thoughtful product designers to deliver innovative experiences, prioritizing simplicity and leveraging data to help customers make smart choices in how they spend and manage their money.

  • Led vision and experience design for the company’s first partnership between Bank and Card verticals. Led creation of Day 1 experience artifacts for Capital One/Discover merger.

  • Led design partnerships with Google, Apple Pay, and PayPal.

  • Drove short and long term visions for how people can view and control their finances, across products/lines of business, within our authenticated experience.

  • Designed and delivered experiences involving authentication, identity verification, consent, secure credentials, secure checkout, digital wallets, NFC, subscription management, machine learning models, etc.

Senior Product Design Manager, Payments and Spending | Feb 2022 – Feb 2023

  • Led experience vision and implementation of complete onboarding redesign. Led process to align Design, Business, Tech, Fraud, Legal and compliance teams to raise the industry bar for mobile onboarding.

  • Led team through design of Capital One’s proprietary subscription management experience. Including: strategy, defining experience quality, defining visual language, research and validation to ensure measurable business impact.

Experience Design Lead, Spend | July 2020 – Feb 2022

Principal Product Designer, Payments | July 2019 – July 2020

Senior Product Designer, Payments | September 2018 – July 2019

Senior Art Director | September 2016 – September 2018
Designed print and web experiences for Capital One’s Mainstreet and Small Business audiences.

————

VCU Brandcenter

Guest Lecturer - Visual Design & Systems | 2017 – 2019
Led a yearly 5-week intensive course focused on visual and user interface design, design principles, and systems for first year Master’s candidates.

—————

Create Digital

Art Director and Senior Visual Designer | June 2012 – August 2016

————

Scout Design

Designer | July 2009 – June 2012